Q. Is buying a Sex Toys from your service totally discreet and confidential?
A. YES - ABSOLUTELY. We have and always will treat your order and enquiry with total discretion. Our reputation has been built on the confidence our customers have every time they order with us. Your sex toys order is sent in a strong box packing, wrapped in padded plain paper without revealing any personal information and without any identification logos or any other information that might suggest what's in the box. Just a first name and phone number for contacting purposes.

Q. Do you trade names and addresses to other companies?
A. NO DEFINITELY NOT. We never have and never will. Please be very careful if you trade with other companies because most of them do. These companies trade their files with others and before you know it, you will be inundated with leaflets, offers and in some cases unauthorized pornographic material. So please do be careful.

Q. How quickly can I expect to receive my sex toys order?
A. We carry a big stock of the products shown in this site to cope with the ever increasing demand of internet orders. We try to dispatch each order ASAP and within 1-3 days from the day of confirmation of the order - subject to all the items being in stock.

Q. If an item is unsuitable can I exchange it?
A. YES. If any item is the wrong size or color from your order, then we will happily exchange it for you or credit your account (no money refund), provided that it has not been opened from its original packing or damaged. You must return the item to us in its original packaging within 7 days. Where love aids are concerned we can only exchange items that have not been removed from the hygienic wrapper, for obvious reasons. Something we know you will respect and understand.

Q. What happens if an item I receive is faulty, what should I do?
A. Simply return it to us, stating what is wrong, we will happily exchange it or credit your account.

Q. After receiving my order will you send me lots of follow up material?
A. Occasionally we may send you a tempting offer that is too good to refuse or new arrivals via email. Should you not wish anything at all to be sent to your email address after your first order, simply unsubscribe from our mailing list and be sure that we will respect your privacy and we guarantee you will receive nothing further from us.

Q. Do you send goods on approval?
A. NO. The one very simple reason we don't is because of hygiene. Would you want to receive a product that someone has tampered with, or even worse used? No, of course you wouldn't, we are very particular about hygiene and safety. Other companies don't seem to care about your hygiene, so do be careful.

Q. How often do you launch new products?
A. We are constantly on the look out for new products that we can offer our customers, when we have tested them and are thoroughly satisfied with the quality and value for money, we will put them into our next updated catalogue or special promotion sent to selected customers.

Q. Are you the cheapest in Cyprus?
A. We cannot claim to be the cheapest because whenever any company makes a claim of this type, someone somewhere will cut their prices just to be difficult. The only answer we can give is that we believe that we certainly are one of the cheapest because we strive at all times to keep our prices as low as possible. The proof of this is that our customers keep coming back to us again and again.

Q. Can you order for me something not in your online catalogue?
A.  Yes. If you want an adult toy which is not-yet in our online catalogue, you may inform us about your inquiry and we will make our best to bring it for you on our next shipment.

Q. Do you offer sexual advice?
A. Whenever possible we always give customers the benefit of our experience about a particular product where we can. Often customers want advice about lack of sex drive, impotency, premature ejaculation, vaginal dryness, or just suggestions on ways to improve their lovemaking. Whilst we are pleased to help wherever we can, we are not sexual therapists so any advice given is for help and guidance only. A persistent sexual problem should always be discussed with your Doctor. We are here to help, not just take your money like some others do.

Q. Do you offer credit facilities?
A. NO. We are unable to offer credit facilities even for larger purchases. We have looked into this facility but have decided not to take it further as the administration costs are far too excessive.